AGE

You will need to be 18 years and over to become a member.

BENEFITS

Individual

• 30% discount on studio services including room hire, podcast guest fee, graphic design and video editing
• Interactive Studio Social (ISS) – monthly membership gathering

Business

As above, but also including the following:

• 10 hours of email support and coaching
• Merchandise welcome pack
• Quarterly business consultation service

PRICES

Individual membership - $99 per annum

Business membership - $599 per annum

From time to time Launchpad Studios may need to increase the price of membership.  We will give you at least one full month’s notice of any upcoming price increase.  Any increased price for membership will take effect from the annual date of renewal of your membership.

COMMENCEMENT OF MEMBERSHIP

Membership commences on the date you apply for membership and payment is received.  Membership is annual and will expire on the twelve-month anniversary of the date of commencement.

Membership is not transferrable.

Any individual who has agreed to these Membership Terms and Conditions on the behalf of a business or corporate entity must be authorised to do so on its behalf.

UPGRADING MEMBERSHIP

Should you wish to upgrade your membership from individual to business, your individual annual subscription fee will be credited towards the business membership fee provided the application for upgrade is received within six months from the commencement of your annual individual membership subscription or any renewal thereof. The balance of the business membership fee shall become due and payable on the date of application for upgrade and the upgrade and annual business subscription will commence on the date of payment and will become renewable twelve months from that date.

For any application to upgrade from individual to business membership after six months from the commencement of the annual individual membership or any renewal thereof, the full annual business membership fee will become due and payable on the date of that application and the upgrade and the business subscription will commence on the date of payment and will become renewable twelve months from that date.

Membership upgrades from individual to business can also be completed at the time of your annual membership renewal date.  Please ensure you have notified your intention to upgrade at least thirty business days prior to the expiration of your current membership term or your membership will automatically be renewed at its current level.

Membership upgrades can be completed at any time by logging into your Account page on our website and clicking on the Change button.  For upgrades from individual to business within six months of the commencement of your annual individual membership or any renewal thereof, please contact us prior to updating to obtain a discount code.

RENEWAL

Your membership will automatically renew on the twelve-month anniversary of the date of commencement of membership or any renewal thereof.

OPTING OUT OF RENEWAL

You may opt out of renewing your membership subscription by emailing us at [email protected] or by logging into your Account page on our website at least thirty business days before the renewal date and following the cancellation instructions there.  If you do not let us know that you want to terminate your subscription prior to the end of your current subscription period, the payment for the renewal period of the subscription will be processed.

YOUR RESPONSIBILITY

• To ensure that your personal and contact details are up-to-date at all times, including any payment card changes
• To conduct yourself in a respectful and ethical manner at all times to employees of Launchpad Studios and other members in all communications and at membership socials and events
• To manage your own data and file library. Launchpad Studios has no liability for storing those files unless specific arrangements are made between Launchpad Studios and an individual member
• To ensure you are familiar with these Terms and Conditions and any updates and changes made.

CANCELLATON OR TERMINATION OF MEMBERSHIP

Should any payment card or Paypal charge for annual membership renewal be declined by the member’s payment card issuer or Paypal, the member will have seven business days to make payment.  Launchpad Studios reserves the right to cancel the membership following that seven business day period should payment not be received.

Should any member breach any of their responsibilities including, but not limited to, misuse of their membership card, behaviour that is troublesome or showing lack of respect towards Launchpad Studios employees or other members, criminal actions or actions that are perceived to be immoral, unethical or contrary to these Membership Terms and Conditions, and including actions that are defamatory or derogatory and in a manner that might bring Launchpad Studios, its directors or employees into disrepute, Launchpad Studios reserves the right to terminate that membership.

CONFIDENTIALITY

Launchpad Studios and the member agree to keep any and all confidential information that is obtained about the other strictly confidential.  “Confidential information” means any information or matter concerning the business, finances, technology, data or affairs of the other party which is not in the public domain.

NON-EXCLUSIVITY

Launchpad Studios does not offer an exclusivity agreement to members.  We support all members and content creators equally.  Studio resources are therefore available equally to all members.

CHANGES TO MEMBERSHIP TERMS

Launchpad Studios reserves the right to unilaterally change the Membership Terms and Conditions without giving further notice to the individual or business member.  Such changes will take immediate effect and Launchpad Studios will publish changes to these terms and conditions on its website.  However, members are responsible for keeping themselves updated in relation to any changes in these terms and conditions.

DEALING WITH PROBLEMS AND CONCERNS

If a member has a complaint or concern with Launchpad Studios, a membership benefit or the conduct of another member, please contact Launchpad Studios promptly about the matter.  We will work with you in good faith to try to resolve the issue and take appropriate action.

LIABILITY DISCLAIMER

To the extent permitted by law, we have no liability to you whatsoever in contract, tort (including negligence), statute or others for the conduct of another member (e.g. in a forum provided by Launchpad Studios), or in relation to third party supply (others contracted to Launchpad Studios).

Members are advised to check the accuracy and currency of content on Launchpad Studios website and its Membership Terms and Conditions before relying on it.  Whilst we aim to address any currency and accuracy issues promptly upon becoming aware of them, to the extent permitted by law, we have no liability to you whatsoever in contract, tort (including negligence), statute or otherwise for any reliance you place on content on Launchpad Studios website and its Membership Terms and Conditions.